Content Posting Policy
This policy relates to our collection and handling of personal information that is covered by the Privacy Act. It is not intended to cover categories of personal information that are not covered by the Privacy Act. The information is gathered via a number of sources including but not limited to:
our Websites (including but not limited to www.yondo.com);
any social media;
banners, banner adds;
any App or Application in the future;
cookies from our Websites;
any software; and
any other way information is collected manually or electronically.
Why we may collect information
Information we may collect from you
We may collect and process the following data about you:
home or business postcode;
photographs of you;
your gender and marital status;
details of your visits to Our Website including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access;
information about your experience with our Services;
data in line with our Content Posting Policy;
payment processing details;
if you contact Us, We may keep a record of that correspondence;
we may also ask you to complete surveys that We use for research purposes, although you do not have to respond to them; and
any other personal information requested by our Services.
Active Information Collection
Personal information may be collected through these Services and Websites actively. Active information collection includes but is not limited to:
posting User Content in line with our Content Posting Policy in our Terms;
through use of the Website or Services;
complete any forms or surveys;
registration information through these Services or a third party login feature;
subscribing to emails, alerts or Services;
previously supplied or provided information;
through contacting us directly; and
participating in any deals, offers or specials
Passive Information Collection, IP addresses & Cookies
Per standard industry practice we may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our Users' browsing actions and patterns, and does not identify any individual.
The access points may be by visiting the Website directly; via another website; or from an email sent to you from us. By accessing from any of these points you consent to the collection of such data and personal information.
Where we store your personal information
The data that we collect from you may be transferred to, and stored in our servers in the USA and backed up in a number of overseas locations. All international Users consent to having their information transferred and processed in the USA.
The data and personal information collected is used and disclosed for the following primary purposes:
to provide the Services;
to allow Users to post their Content;
improve the browsing experience of the Website;
to respond to enquires;
to register and receive new Users;
to fulfill obligations in other Terms;
to maintain the Website;
to maintain a User relationship;
to handle enquiries and complaints from Users;
to keep the Website secure and assist in preventing fraud;
to provide updates, deals and newsletters; and
to improve our Services and Website.
User made information
We use information held about you in the following ways:
to ensure that content from Our Website is presented in the most effective manner for you and for your computer;
to provide you with information or Services that you request from Us or which We feel may interest you, where you have consented to be contacted for such purposes;
to carry out Our obligations arising from any contracts entered into between you and Us;
to allow you to participate in interactive features of Our Services, when you choose to do so; and
to notify you about changes to Our Services..
We may also use your data, or permit selected third parties to use your data, to provide you with information about Services and products which may be of interest to you and we or they may contact you about these.
Protection of data
All information you provide to us is stored on our secure servers in the USA and backed up in a number of overseas locations. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of Our Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to Our Website. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
Disclosure of your information
We may disclose your registration information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries (as the case may be), as defined in the Corporations Act 2001 (Cth).
We do not routinely disclose personal information to other organizations unless:
required by law;
We believe it necessary to provide you with a Service which you have requested;
to protect the rights, property or personal safety of any member of the public or one of our Users or in Our interests;
some or all of Our assets or Our operations are or may be transferred to another party as part of the sale of some or all of Our business; or
you give your consent.
We use sub-processors to provide us with some services that are necessary to provide the features of our website. Those sub-processors and the services they provide are listed below:
Google Group: Cloud Platform and Analytics
Hubspot: Customer Management
Mailchimp: Notification and Messaging Services
Zapier: Customer Automation and Integrations
ActiveCampaign: User Education Messaging
Intercom: Onboarding and Feedback Collection
Pipedrive: Customer Management
Stripe: Payment Processing
We may also share non-personal, de-identified and aggregated information for research or promotional purposes. Except as set out in this policy, we do not sell or trade personal information to third parties, or allow such third parties to use that personal information.
Links to Other Websites
You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise the right at any time by contacting us at [email protected]
You have the right to ask us to provide you with any personal data we hold. We will provide you with such information provided that you:
Instruct us in writing;
Supply appropriate evidence of your identity.
We have the right to withhold such personal data to the extent permitted by applicable law.
Commitment to data security
Your personal identifiable information is kept secure. Only authorised employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this Website allow you to opt out of further mailings.
How we collect and hold your personal information
To meet legislation guidelines we retain your information for as long as needed to provide you the Services. If you no longer wish to use the Services you can cancel your Service pursuant to our Terms on our Website. Following a cancellation however we may need to retain some information to meet legislation guidelines that survive the agreement of these Terms.
Others to view information
We may through these Services provide you the ability to post, comment or leave reviews in line with our Content Posting Policy. This information may be viewed and acted upon by others. It may be shared to other websites or social media. This information may become public information on an open forum. We are not responsible for any replication or distribution of this information.
Data Subject Rights
If you are an EU citizen and you wish to request that we a) identify the personal information we have about you; b) delete the personal information we have about you; or c) exercise any other data subject right you may have under applicable law, please email us at [email protected] and we will work with you to comply with your request as legally required.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Yondo processes personal data only on documented instructions from the controller, including with regard to transfers of personal data to a third country or an international organization, unless required to do so by Union or Member State law to which the processor is subject; in such a case, the processor shall inform the controller of that legal requirement before processing, unless that law prohibits such information on important grounds of public interest;
Yondo ensures that persons authorized to process the personal data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality;
Yondo takes Technical and Organizational measures in accordance with Article 32 of the GDPR
Yondo respects the conditions referred to in paragraphs 2 and 4 of Article 28.3 of the GDPR for engaging another processor;
Yondo will use commercially reasonable efforts, insofar as this is possible, for the fulfilment of the controller's obligation to respond to requests for exercising the data subject's rights laid down in Chapter III of the GPDR;
Yondo assists the controller in ensuring compliance with the obligations pursuant to Articles 32 to 36 of the GDPR taking into account the nature of processing and the information available to the processor;
Yondo will, at the choice of the controller, which should be exercised via the Service or by emailing the choice to [email protected], delete or return all the personal data to the controller after the end of the provision of services relating to processing, and will delete existing copies unless Union or Member State law requires storage of the personal data;
Yondo will make available to the controller all information necessary to demonstrate compliance with the obligations laid down in Article 28.3 of the GDPR and allow for and contribute to audits, including inspections, conducted by the controller or another auditor mandated by the controller.
Changing and updating information
Contact or Complaints
If at any time you want to know what personal information we hold about you, you may contact us by writing to [email protected] Any complaints or concerns can also be submitted in writing to the above email address.